Case study

Challenges Faced

• Informal priority to VIP’s and Fasting blood sample Patient
• Walk-in Patients to be given token.
• Solutions provided by NoQ 1000+ patients crowding general OPD everyday.

• Code had been modified with various priority logics(for example every 5th slot is reserved for VIP)
• NoQ integrated a manual token dispenser into the NoQ system

Jayadeva Institute of Cardio-Vascular Sciences, Bangalore. 1300 OPD patients/day.